Microsoft confirmed that the latest update for its Windows 11 operating system may cause “certain games to become unresponsive”. The update released on August 11, 2026 — KB KB5121003 — for Windows 11 version 25H2 and 24H2 may cause several issues when playing games, writes Microsoft in the bug report.
According to the description, players may experience the following issues among others:
- the game application becomes unresponsive
- the game application closes without notice
- the error “EXCEPTION_ACCESS_VIOLATION” is displayed
- the device restarting without warning
Affected games include ARC Raiders, Marvel Tokon: Fighting Souls and The Finals. Other gamers may be affected as well, but Microsoft says the issue has been reported for a “limited number of games” only.
Microsoft has not published a workaround at the time, which leaves gamers with just two options:
- Roll-back the update to pre-August 11th-levels.
- Skip problematic games until the issue is fixed.
While the first option allows affected gamers to play the games once again without the reported problems, uninstalling the August update removes security patches and leaves the system open for potential attacks that exploit them.
The issue is currently under investigation. Microsoft says that it will update the bug listing once it has found a solution for the issue.

Tell us something new…
Every Single Windows 11 Update over the last 18months, or more, has been reported somewhere as being a “deal breaker” for at least 5-10% of Win11 users…
Just glad that “Windows” is not a vehicle brand made by Micro$oft…
That would be Tesla, the vehicle that won’t let you open the doors in an emergency 🙄
Hmmmm. Well, so far, so good. Nothing to report on any of those potential errors. Between Microsoft, Steam and nVidia, always “enhancing” my gaming experience with updates, tweaks and a few popups for “games they KNOW I’ll be interested in”. It is certain that something will break soon! XD
There is a simple solution to the vast majority of these update problems: delay them for at least a month and let other people beta test them for you. I can’t even begin to understand why virtually all individual users who are not obvious hacking targets don’t do that.