If you use Windows 11, you may have noticed that you cannot open HEIC or HEVC media files by default. Windows does not ship with an app that supports the file types by default.
While it is possible that the manufacturer of a PC adds support for these file types, there is a good chance that the files won’t open by default on your devices.
Thankfully though, there is an easy solution. One that does not require that you download a full-blown codec package to your system.

The details:
- Both codecs are available on the Microsoft Store free of charge.
- When you search for them, you may not get them.
Some third-party apps may support the media file types out of the box. Any app that relies on the codecs that Windows provides needs the Extensions that Microsoft provides or a codec from a third-party source.
Here are the steps that you need to undertake to install the required codecs to open the files on your Windows 11 PCs:
- Open the HEVC Video Extensions from Device Manufacturer Microsoft Store page.
- Click on the install button.
- Select “Open Microsoft Store” when the popup appears.
- Click the Install button to install the codec on the system.
- Open the HEIF Image Extensions Microsoft Store page.
- Click on the install button.
- Select “Open Microsoft Store” when the popup appears.
- Activate the install option on the page to install the codec on the system.
You should now be able to play the media files on your system.
Note: Default Windows apps like the Photos app and also third-party solutions such as Paint.Net will load the files from that moment on. File Explorer will also show previews of the media files, if you select one of the thumbnail view modes.
The extensions install like any other app, which means that you can remove them from Settings > Apps > Installed Apps at any time. Third-party tools like the excellent O&O AppBuster work as well.
Have you encountered HEVC or HEIF files before? What did you do to load them on your devices? Feel free to leave a comment down below.
















