HP Insights Analytics Service is a service that runs on many HP devices by default. It may run, even if you install Windows 10 or 11 from scratch. It is usually an effective way of reducing bloat that manufacturers of PCs like to add to their devices.
A quick check of the Windows Task Manager returns several HP processes. Among them is HP Insights Analytics Service. The service’s actual name is HP Touchpoint Analytics Service.
It is set to run automatically on Windows start and is set up to collect and submit Telemetry data to HP.
HP says that it is using the data to improve its products and services. It may also use the data to troubleshoot issues that users experience, and to give personalized recommendations.
It is recommended to keep this enabled if you are communicating or may communicate with HP support.
Find out if HP Insights Analytics Service is running
- Press the keys Ctrl-Shift-Esc simultaneously to open the Windows Task Manager.
- The service is listed as one of the processes.
- You may also switch to Details on Windows 11 devices to check if TouchpointAnalyticsClientService.exe is running.
The directory of the process is C:\Windows\System32\DriverStore\FileRepository\hpanalyticscomp.inf_amd64_b76d40fc96db3872\x64
How to disable the service on Windows
You can disable the process on your Windows device in the Services Manager. Here is how that is done:
- Open the Start menu.
- Type Services.msc.
- Run the Services result.
- Scroll down to the letter H in the management window.
- Double-click on HP Insights Analytics.
- Activate the stop button to stop the process from running.
- Switch the startup type to disabled.
- Restart the PC.
Note: the stop option kills the process on the running machine. You can verify this in the Task Manager of the operating system.
Closing Words
There is a chance that the service is going to get enabled again. This may happen after updates or when other HP software runs.
Do you check Services or Processes regularly to make sure that no unwanted programs run on your devices?