News about BlueScreen crashes on Western Digital or Sandisk SSD systems broke shortly after Microsoft’s release of Windows 11, version 24H2.
Affected user systems crashed regularly after the upgrade to the new version of Windows 11. Users started to collect information about the issue and even suggested a fix that involved making an edit to the Registry.
Microsoft, in the meantime, added an upgrade block for systems with affected hardware. This block prevents the upgrade to Windows 11, version 24H2 via Windows Update.
The block did not help users who upgraded already. Some downgraded their systems to resolve the issue, others applied the Registry fix.
Firmware Update
Western Digital and SanDisk have released a firmware update for affected storage devices that resolves the issue.
A page on the official SanDisk support website provides the details.
Note: it is recommended to back up important data before you apply firmware updates to storage devices. A BlueScreen crash during the process could corrupt the device and make the data unreadable.
In a nutshell:
- Download the Wester Digital Dashboard software using the provided links on the website.
- Run the downloaded application.
- Select the install button to install the application on the device.
- Keep “launch dashboard” checked and activate the finish button.
- Select the Tools section.
- Click on Update Firmware and then on proceed.
- Activate shutdown now at the end of the process.
- Power the computer on again.
The new firmware is now installed on the device and the crashes should be a thing of the past.
Affected Western Digital and SanDisk devices
The following Solid State Drives are affected by the issue:
| Name | Model Number Starting With | Updated Firmware Version |
| WD_BLACK SN770 NVMe SSD 2TB | WDBBDL0020BNC, WDS200T3X0E | 731130WD |
| WD_BLACK SN770M NVMe SSD 2TB | WDBDNH0020BBK, WDS200T3X0G | 731130WD |
| WD Blue SN580 NVMe SSD 2TB | WDBWMY0020BBL, WDS200T3B0E | 281050WD |
| WD Blue SN5000 NVMe SSD 2TB | WDBS3F0020BNC, WDS200T4B0E | 291020WD |
| SanDisk Extreme M.2 NVMe SSD 2TB | SDSSDX3N-2T00 |











