WhatsApp is one of the most popular messaging apps out there. One reason why more and more businesses try to establish channels on WhatsApp. Most to reach customers and sell them something.
Amazon is no exception to that. Maybe you have noticed already that you are getting ads from Amazon in WhatsApp.
Even if not, you may want to make sure that you won’t in the future. Good news is that there is an option to turn that off. It appears, however, that the feature is turned on by default. I can’t remember allowing Amazon to use WhatsApp for communication.
Here is what you need to do:
- Load the Notifications website on the Amazon website of your choosing: https://www.amazon.com/preferences/cpc/homepage
- Check the “Turn on WhatsApp” or “Turn off WhatsApp” button on the page.
- Select “Turn off WhatsApp” to disable communication.
Note that the page may look different depending on your locale. In Germany, it was called Communication Preferences Center and it looked different from the page opened on Amazon.com.
There, you an entire section dedicated to WhatsApp Preferences.

As you can see on the screenshot. the account was set up to receive WhatsApp notifications.
To change that here, you have to uncheck one or both of the options listed on the page:
- Key order updates, shipments, payments, and other account updates.
- Deals and offers, recommendations, promotional events, and more.
The second option sends ads to your WhatsApp account, while the first seems to be limited to Amazon notifications about orders and such. However, if you disable both, you can check “Do not send me any notifications on WhatsApp.
Don’t forget to hit the update button to save the change.
Now You: did you see the WhatsApp preferences when checking your Amazon account? Were the settings enabled? Feel free to leave a comment down below.

Isn’t this useless for those of us who do not save any cookies ever?
I do not think that this is saved as a cookie, as it should work for the entire Amazon account, regardless of device. Did not research, may be wrong though.