When Microsoft released the August 2025 security updates for Windows, it listed not a single known issue for any of the supported operating systems. Now, a week later, Microsoft had to confirm several issues already.
The latest to be added to the growing list is that reset and recovery operations may fail on some older versions of Windows.
Microsoft confirmed the issue for the latest version of Windows 10, which is version 22H2, and for Windows 11, version 23H2 and earlier. Only client operating systems are affected, according to Microsoft.
Client: Windows 11, version 23H2; Windows 11, version 22H2; Windows 10, version 22H2; Windows 10 Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021; Windows 10 Enterprise LTSC 2019 and Windows 10 IoT Enterprise LTSC 2019
If you still run one of these and have the latest security updates installed for the operating systems, you may run into issues when you try to reset or recover the PC.
Microsoft says that three processes are affected by the issue:
- System >Recovery > Reset my PC
- System > Recovery > Fix problems using Windows Update
- RemoteWipe CSP
Run any of those, and the reset or recovery operation may fail, provided that the most recent update is installed. To get around this, you could uninstall the security update before running reset or recovery actions on the Windows PC.
Microsoft confirmed that it is working on a resolution and that it plans to release an out-of-band patch for affected versions of Windows to address the issue. The company plans to release the update “in the coming days” according to the confirmation on the Release Health website for affected Windows editions.